PRICING & BILLING
Customs Fees & Duties
	If shipped outside Canada, Buyer is responsible for all customs fees & duties that might occur. There will be NO customs fees & duties on orders less then $800 shipped to US address. Return to Help Index
Price
	All prices on the site are displayed and processed in Canadian Dollars (CDN). Prices are subject to change without notice. We are not doing price adjustments on prior purchases after announcing new sale events / promotions / price reductions. Please do not email us with requests to adjust price. Return to Help Index
Payment methods
	At this time, we accept VISA, MasterCard and PayPal as forms of payment. Return to Help Index
Credit card use
	Moncouturier accepts the following credit cards for online purchases: VISA MasterCard An authorization request is submitted to your credit card company at checkout and the total dollar amount of your order is charged at the time your card is approved. If the amount charged exceeds your credit limit, your order will be automatically canceled. All orders are shipped within 1 business day after your credit card validation. Credit cards with international billing address: you can use credit cards with international billing address, provided that you credit card company participates in the Address Verification Service (AVS) program and we will be able to verify your billing address and Card Validation Digit (CVD). Return to Help Index
Sales tax
	Prices indicated on our website do not include HST. HST, the 5% federal portion, will be applied to all orders shipped to Canadian addresses and will be added when you place an item into your shopping bag. Return to Help Index
Get copy of receipt/invoice
	Go to My Orders section of My Account. Click on the "View or Change" button near the order for which you need to print an invoice. On the order details page you will see the "Print invoice" button. Return to Help Index
Pre-order Policy
	Preorders are items that are not yet in stock. Pre-ordering item is a great way to ensure your styles and sizing for the next season. Spring/Summer orders arrive between February 15th and March 30th. Fall/Winter orders arrive between August 15th and September 30th. Our store Return/Exchange Policy applies to pre-ordered items. Preorders ship within 48 hours of the time they arrive at our store. Should you decide to cancel your pre-order before it is received in stock, your payment will not be refunded but we will issue a store credit for this amount. If you have any questions please feel free to contact our customer service. Return to Help Index